It is a good start for the Public Transport Council to make cross city comparison of rail fares, but public transport operators should not be distracted by the favourable cost comparisons of MRT fares in Singapore. ("Train fares here among lowest in major cities worldwide"; Dec 6).
The question on the mind of commuters would be: So how does our MRT system fare in the more important service aspects compared to other cities.
Where does it stand in terms of timeliness, frequency of breakdowns, comfort level and how crowded our trains are. And what about back-up plans when major breakdowns occur?
We should be able to say we did well in those areas too, and not just having one of the cheapest rail fares in the world.
Gan Kok Tiong