We thank Mr Joseph Khoo for his feedback and best wishes ("Looking forward to drone delivery of mail"; Forum Online, Oct 30).
Although there have been several postal service providers that have conducted similar trials in various parts of Europe and the United States, Singapore Post's unmanned aerial vehicle (drone) delivery trial is the world's first point-to-point recipient-authenticated mail delivery.
SingPost's secured drone mail delivery incorporates an authentication function to the process, which has not been seen in other trials.
As SingPost transforms into an e-commerce logistics enabler and digital company, we will continue to collaborate with industry leaders and chart new frontiers.
We hope to contribute towards building Singapore into a Smart Nation, where technology improves the quality of lives.
Hong Mei Yu (Ms)