While moving towards a more gracious and civic society, we should refrain from passing judgment, in particular negative comments, on those we perceive to be unbecoming, unless we are fully aware of the circumstances or condition of the situation ("I was unwell, says commuter in seat spat"; Oct 31).
While positive publicity would encourage others, negative opinions would unfairly hurt the parties involved deeply.
As an aged train commuter, I look forward to the times when those in "reserved" seats give up their seats to me.
However, I appreciate the fact that many of the commuters could be truly exhausted after work and deserve the seats more for a short rest or nap, as opposed to those sitting there toying with their mobile phones or in conversation.
Those in non-reserved seats should also consider giving the seats up voluntarily to someone who might need it more.
We should minimise confrontation over seats in the train and should also not infringe on another person's privacy by taking photographs of them with our phones, which can also lead to confrontation.
Moreover, we cannot impose our self-righteousness upon others, including posting such bad incidents over the Internet, without allowing the other party to explain.
Philip Sim Ah Tee