I fully appreciate the willingness of the People's Association's Community Emergency Response Team to help during major rail disruptions (Volunteers to help at major MRT breakdowns; Feb 1). Every act to help a fellow person is laudable.

However, this raises the question of whether an MRT breakdown should be considered a national emergency or crisis. Are the disruptions so inevitable that a volunteer task force has to be put on standby?

Why are such resources being deployed to help a private company?

The point is unnecessary sacrifice. Are public volunteers sacrificing their time and effort to do the jobs that the employees and management of SMRT should be doing?

I hope the volunteers are not being taken advantage of, or it could have an impact on future volunteering levels.

Sng Woei Shyong