Madam Yap Sock Hoe deserved to win the Foreign Domestic Worker Employer of the Year award ("Employer lauded for going the extra mile for her maid"; Monday).
From what Ms Marny C. Pera said of the family, who always said "please" and "thank you" to her, it sounds like they all should be lauded.
Some adults and children treat their maids very shabbily.
I am glad that the Foreign Domestic Worker Association for Social Support and Training is going to launch a mediation service centre next year for maids and employers.
It is very important for employers to be counselled by the Manpower Ministry when they apply to hire a maid, as some do not know how to handle and treat maids.
Employers must understand that it is not easy for maids to leave their families behind and adjust to a new country and strange family, not to mention the load of the debts that they must shoulder.
Shamim Moledina (Ms)