We thank Mr Francis Cheng (End-of-life care - Important to know your loved ones' wishes; May 30), Mr Seah Yam Meng (Raise awareness of alternatives in end-of-life care; June 1) and Dr Ong Yew Jin (End-of-life discussions must go beyond medical preferences; June 5) for their views on end-of-life care.

The Agency for Integrated Care has been working with our partners toimprove public awareness on Advance Care Planning (ACP).

ACP conversations are best done when one is well.

Through these conversations, people are encouraged to consider aspects important to them - including lifestyle, personal or religious beliefs, and relationships - to decide on how they wish to be cared for in their final days, and to communicate this to their loved ones.

This process bonds the family, respects individuals and their wishes, and relieves loved ones of the burden of making difficult decisions when unprepared.

More information can be found at www.livingmatters.sg

The Singapore Hospice Council (SHC) is also working on a three-year initiative to promote public understanding of palliative care.

This will include media campaigns and targeted outreach in the heartlands through events and community engagement kits.

The public can visit www.singaporehospice.org.sg to find out more about in-patient, home-care and day-care services.

We believe that the way we care for and support patients can improve only if everyone is involved.

Yeo Tan Tan (Ms)

Chief Executive

Singapore Hospice Council