Less waiting if all get food before getting seats

Mr Tan Kia Yong has suggested that the "choping" of seats is necessary in a crowded foodcourt (Good to be able to 'chope' seats in a crowded foodcourt; Aug 31).

However, many foodcourts are crowded precisely because the seats have been choped.

When people are holding on to seats for a period of time and not consuming food or beverage, it leads to an underutilisation of the dining area.

The chope culture perpetuates this neverending cycle.

Singapore eateries and hawker centres should take the cue from some foodcourts in Japan.

There, staff proactively direct diners to purchase their meal before finding a seat.

It is a fairer, more orderly and logical approach, and reduces waiting time for all.

Andrew Deng Sun Long

A version of this article appeared in the print edition of The Straits Times on September 04, 2017, with the headline 'Less waiting if all get food before getting seats'. Print Edition | Subscribe