I welcome the appointment of the Office of Public Affairs (OPA) of the Supreme Court to serve as a single point of contact between the Supreme Court and the public on matters of judicial conduct, among other things ("System in place to handle feedback on judicial conduct" by the Office of the Chief Justice, Supreme Court; Aug 9).

Unfortunately, unlike the courts in other common law jurisdictions, hardly any information about such an initiative is available publicly.

I suggest the OPA take immediate steps to enhance the websites of the Supreme Court, Family Justice Courts and the State Courts, and include guidance sections on providing feedback to the Chief Justice about judicial conduct. Similarly, guidance material can be made available at the courts.

Such guidance can go some way towards reducing complaints from litigants on the unfavourable outcome of their court proceedings, for which I agree the appropriate recourse is the appellate process.

Perhaps, the role of the OPA can be expanded to receive feedback on similar matters in the Family Justice Courts and State Courts.

After all, it is the OPA that now administratively supports the Chief Justice in exercising his ultimate responsibility for judicial conduct and standards in Singapore.

This is better than the current modus operandi of leaving such critical matters to these lower courts to deal with, for which little information exists.

In time, I am hopeful that such guidance can help procure feedback on judicial conduct, and it will help enhance the public perception that the Chief Justice takes such feedback on judicial conduct seriously.

Dharmendra Yadav