It is always heartwarming to read stories of eyewitnesses coming forward in hit-and-run traffic accidents or drivers owning up to such incidents.
Not long ago, I found myself in a similar situation when my parked car was hit by a private bus in an HDB carpark.
The driver simply drove off, but luckily for me, an eyewitness left a note on my windscreen, indicating the bus registration number.
I reported the accident to the Traffic Police and to my local cooperative insurance company. The Traffic Police issued the bus driver with a stern warning.
However, when I went to several workshops under my car insurance company's list of authorised workshops, all were reluctant to repair my car under the third-party claim.
They told me that I had to claim from my own insurance plan, but that would, of course, affect my future no-claim discount.
Surprisingly, several other established workshops (but not authorised workshops under my insurance company) were willing to help and advised that I could indeed claim under a third-party claim.
Why is there this discrepancy?
Lim Jit Siong