While people are certainly aware of past negative incidents involving charitable organisations, we now see that charities are trying their best to ensure transparency and that public donors' money is utilised ethically ("Feedback wanted on tweaks to charities' code of governance"; last Tuesday).

It is important to differentiate between the charity and the individuals tasked with managing it.

Certain improvements and measures in terms of the administrative process can be put in place, not just for charities, but also for all organisations.

Having feedback sessions can improve and enhance public trust and assurance.

Such sessions can also be conducted to see how charities can further expand, enhance partnerships and address social causes, especially given our ageing population.

It is also a good opportunity to educate our young on proper ethics and how to further contribute to society.

Leonard Poh