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EBay initially believed user data safe after discovering breach

Published on May 24, 2014 4:43 AM

BOSTON/SAN FRANCISCO (REUTERS) – EBay Inc initially believed that customer data was safe as forensic investigators reviewed a network security breach discovered in early May, global marketplaces chief Devin Wenig said in an interview on Friday.

He declined to say when the company first realised customer data was involved or how many days it took them to prepare Wednesday’s public announcement about the massive breach in which hackers accessed data belonging to all 145 million eBay users.

“For a very long period of time we did not believe that there was any eBay customer data compromised,” Wenig said in the first comments by senior executives since the company disclosed the breach this week. “When we found out that there was, we moved swiftly to disclose,” he added.

EBay has come under pressure from both customers and authorities over the massive hacking of customer data disclosed this week, as three US states have begun investigating the e-commerce company’s security practices.

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