Three first-time winners among six lauded for business excellence

From left: Mr Chuah Kee Heng, managing director of SP Services; Mr Vincent Tan, managing director of Select Group; Ms Susan Chong, chief executive officer of Greenpac; Mr Neo Kah Kiat, founder, chairman and chief executive officer of Neo Group; Mr Au
From left: Mr Chuah Kee Heng, managing director of SP Services; Mr Vincent Tan, managing director of Select Group; Ms Susan Chong, chief executive officer of Greenpac; Mr Neo Kah Kiat, founder, chairman and chief executive officer of Neo Group; Mr Aubeck Kam, permanent secretary of Ministry of Manpower; and Mr Tan Peng Yam, chief executive officer of Defence Science and Technology Agency, at the Business Excellence Awards ceremony yesterday.PHOTO: SPRING SINGAPORE

Three organisations - two Singapore food companies and a provider of utility services - won their first prizes at this year's Business Excellence Awards.

The first-time winners were caterer Neo Group, food service firm Select Group and SP Services.

The other three winners included two government agencies - the Defence Science and Technology Agency (DSTA) and Ministry of Manpower (MOM) - as well as Greenpac, an industrial packaging solutions provider.

Neo Group introduced several automation initiatives over the past five years that have allowed it to mitigate manpower challenges faced in the food service industry and improve productivity while ensuring consistent food quality.

Select Group has been an appointed Workforce Skills Qualifications Approved Training Organisation since 2006. It also constantly identifies gaps to address and improve operational efficiency through investments in state-of-the-art automation equipment.

DSTA provides leading-edge technological solutions to the Singapore Armed Forces by fostering an environment of creativity and innovation for defence applications. It has built up strong competencies in diverse engineering and technical disciplines over the years.

MOM said it is a pioneer in adopting behavioural insights, design thinking and business analytics to improve service design and delivery, and is one of the top public agencies in employee engagement, according to the Public Service Division's employee engagement survey last year.

The winners received their awards, which were organised by Spring Singapore, from Dr Koh Poh Koon, Senior Minister of State for Trade and Industry, and National Development, at a gala dinner in Resorts World Sentosa last night.

A version of this article appeared in the print edition of The Straits Times on October 27, 2017, with the headline 'Three first-time winners among six lauded for business excellence'. Print Edition | Subscribe