Me & My Career

Ensuring smooth money flow as plumber of financial world

This is a series in which individuals share their career journeys and provide an inside look into their jobs and industries. In this interview, we look at the fintech sector.

A director of business development at Mastercard, Mr Joseph Tom, says a lot of the value of fintech lies in solving "unsexy" problems in traditional banking such as improving access to remittance services for migrant workers, who otherwise could spen
A director of business development at Mastercard, Mr Joseph Tom, says a lot of the value of fintech lies in solving "unsexy" problems in traditional banking such as improving access to remittance services for migrant workers, who otherwise could spend up to 10 per cent of their savings on transfer fees and poor exchange rates. ST PHOTO: TIMOTHY DAVID
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Using financial technology, or fintech, to disrupt traditional models may seem "cool", but Mastercard executive Joseph Tom believes it is as much about solving seemingly mundane problems.

Fintech, he notes, has begun to improve access to remittance services for migrant workers, who otherwise could spend up to 10 per cent of their savings on transfer fees and poor exchange rates.

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A version of this article appeared in the print edition of The Sunday Times on February 28, 2021, with the headline Ensuring smooth money flow as plumber of financial world. Subscribe