OCBC's new paperless branch opens at the Singapore Sports Hub

SINGAPORE - OCBC Bank's new paperless branch at the Singapore Sports Hub opened on June 23, touting latest environmentally-friendly innovations.

The Kallang Wave branch, as it is called, offers a digital platform in which 10 common transactions or branch services may be performed without the need for paper.

The digital platform addresses two issues, said the bank, where more customers are seeking service, and more environmentally-conscious customers are asking for paperless services.

The branch also includes an new service kiosk that includes the use of the iPad.

Transactions that can be performed at the kiosk include changing contact details and signatures, while the iPad can be used to apply and terminate interbank Giro transactions, for instance.

The bank said in a statement: "If demand for the new paperless branch services is good, they will be rolled out to other branches across the island."

The branch serves both OCBC Premier Banking and personal banking customers.

It operates from Monday to Friday, from 11am to 7pm, and Saturday from 10am to 8pm.