DBS/POSB launches first pop-up ATMs to dispense new notes for Chinese New Year

SINGAPORE - This Chinese New Year, DBS and POSB customers will be able to get their new and good-as-new notes via specially configured, pop-up ATMs - a first for a Singapore bank - DBS announced on Tuesday.

The 29 pop-up POSB ATMs will set up at 10 community clubs islandwide, and they are expected to start dispensing cash in early February. DBS/POSB customers will also be able to withdraw new notes at all 58 SingPost branches in Singapore, up from six SingPost locations the previous year.

The pop-up POSB ATMs will be located at 10 community clubs at Bukit Batok, Chong Pang, Henderson, Kreta Ayer, Kampong Chai Chee, Mountbatten, Toa Payoh West, Yew Tee, Yuhua and Teck Ghee.

The ATMs located at Chong Pang, Kampong Chai Chee and Teck Ghee will be in community clubs which are open from 9am to 10pm daily while the remaining ATMs in the other locations will be fully operational round-the-clock.

Said Jeremy Soo, managing director and head of consumer banking (Singapore), "We want to ensure that banking with us during this busy season will be as simple and fuss-free as possible, hence our push to provide as many alternate locations for notes exchange as possible."

"Many of the pop-up POSB ATMs will be operational round-the-clock so customers can obtain their new notes at a time most convenient to them."

Customers will be able to use their DBS/POSB ATM card to withdraw new and good-as-new notes in sums of $100 ($2 x 50), $300 ($10 x 30), $500 ($50 x 10) and $1,000 ($10 x 20 and $50 x 16) from these ATMs, up to their individual card limit.

-- SOURCE: DBS

Bank's staff situated at the pop-up POSB ATMs will be distributing red packets to customers who have made withdrawals.

Customers can also use their DBS/POSB ATM card to withdraw new notes at all SingPost branches. They come in two pre-packed options - $500 ($2 x 100 and $10 x 30) and $1,000 ($10 x 50 and $50 x 10).

The bank is also providing innovative ways to celebrate Chinese New Year via its new digital offerings.

DBS PayLah! (go.dbs.com/PayLah), a mobile wallet that allows customers to easily send and receive cash via their mobile phones, now has a special "eAng Bao" feature. Users who have loved ones working or travelling this festive season can now send them an eAng Bao via DBS PayLah!

DBS will also be introducing DBS Joyous Moments, an online social tool for sending tailored e-calendar invites. This service will soon be rolled out across four markets - Singapore, China, Hong Kong and Taiwan, said DBS.

Customers can also send mobile/online Chinese New Year greetings to their family and friends by scanning the QR code on the back of the bank's red packets.

DBS said more information on its new notes exchange initiatives can be seen at www.dbs.com.sg/cnynotes or www.posb.com.sg/cnynotes.

ann@sph.com.sg