Citi names new head of retail banking here

Mr Charles Wong has close to two decades of banking experience.
Mr Charles Wong has close to two decades of banking experience.PHOTO: CITI

Citibank Singapore has named Mr Charles Wong as its new retail banking head for the Republic, effective immediately.

Mr Wong, who was previously the regional head of Citibanking, Citi@Work and global banking, will be responsible for Citibank's retail banking business here and will have oversight of wealth management, bancassurance, sales and network distribution.

Mr Wong, who is a Singaporean, has close to two decades of banking experience and a thorough understanding of the business, having held a range of roles in retail banking, bancassurance, credit payment products and marketing across the Asia-Pacific, Citi said in a statement yesterday.

From 2006 to 2008, he was seconded to Citibank in China, where he took on different roles. These included being head of branch expansion and ATM distribution, CitiBusiness director and quality and customer experience director.

He has since been involved in many successful initiatives of the bank, including the recent launch of the new Citi Priority segment across Asia-Pacific, which targets the emerging-affluent group of customers.

Mr Wong reports to Citibank Singapore chief executive Han Kwee Juan and Mr Gonzalo Luchetti, Citi's global head of wealth management and Asia head of retail bank.

Mr Han said: "Charles' broad experience, competencies and strong leadership skills make him the right choice in steering this core business of ours into a new and exciting period of opportunities and evolution. We look to Charles to achieve our ambitious growth agenda."

Yasmine Yahya

A version of this article appeared in the print edition of The Straits Times on September 04, 2015, with the headline 'Citi names new head of retail banking here'. Print Edition | Subscribe