Man put 'on hold with Qantas for 15 hours'
SYDNEY (AFP) - An Australian man on Friday claimed he was put on hold by Qantas Airways for so long he managed to read an entire managerial textbook, with the 15-hour phone call enough time to fly to the United States.
Mr Andrew Kahn told Fairfax newspapers he phoned Qantas to confirm plans to travel to New York on Sunday, and was placed in a queue with a recorded message saying someone would be with him as soon as possible.
"I wanted to find out what exactly they meant would be as soon as possible," said Mr Kahn.
After some time had elapsed the Adelaide businessman said he did not want to surrender his place in the queue and left the call rolling while he went onto other things - "surfing the net and working".