High volume of holiday packages delays Christmas shipments for UPS
NEW YORK (REUTERS) - A high volume of holiday packages overwhelmed shipping and logistics company UPS, the company said on Wednesday, delaying the arrival of Christmas presents and sending angry consumers to social media to vent.
A collision of factors, including a higher volume than projected and recent patches of severe weather, caused the delays, UPS spokesman Natalie Black said in a statement on Christmas Day.
The company projected 132 million deliveries last week "and obviously we exceeded that", Ms Black said, without disclosing how many packages had been sent.
"For now, UPS is really focused on delivering the remaining packages," Ms Black said. "You might not see trucks, but people are working." Frustrated consumers took to social media, with some complaining that gifts purchased for their children would not arrive in time to make it under the tree by Christmas morning.