Computer problems at United delay thousands of travellers
NEW YORK (AP) - A computer outage at United Airlines delayed thousands of travellers on Thursday and embarrassed the airline at a time when it's trying to win back customers after glitches earlier this year.
The two-hour outage held up a total of 636 of the 5,679 United flights scheduled for Thursday, the airline said. That included 257 planes delayed directly by the outage, with the rest caused by planes that were late to arrive for subsequent flights, the airline said.
From Los Angeles to London, Boston to San Francisco, frustrated fliers tweeted snarky remarks about the problem. It was United's third major computer mishap this year.
"Does anyone have a Radio Shack computer or abacus to help United get their system fixed?" tweeted Lewis Franck, a motorsports writer flying from Newark, New Jersey, to Miami to cover the last race of the NASCAR season.