Amazon to compensate customers for late gifts
NEW YORK (AFP) - Amazon on Thursday said it would give US$20 (S$25.40) gift cards and pay shipping costs for customers affected by problems at United Parcel Service (UPS) and FedEx that delayed some Christmas package deliveries.
The Amazon pledge came after UPS in particular came under fire for late packages despite vows from retailers to meet a Dec 25 deadline.
Some customers took to Twitter to voice their displeasure, likening one or both delivery giants to the Grinch Who Stole Christmas.
Amazon pointed the finger squarely at the delivery companies. The online retail giant did not give estimates for the number of affected shoppers.