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'Talking' ATM makes banking easier for the blind

It features an audio guide to help them with the options

 
Published on Oct 06, 2012
6:00 AM
Mr Cheok trying out the 'talking' ATM with the help of StanChart branch service manager Patricia Chua during ademonstration session at the bank’s Upper Thomson branch on Friday. -- PHOTO: DESMOND LUI FOR THE STRAITS TIMES

Mr Cheok Cheng Ann, 65, is blind and has memorised the precise points on an ATM touch screen near his Katong home.

"I have to learn the positions by heart and be very careful when pressing the buttons for a transaction, or I could make a mistake," he said.

A "talking" ATM in Upper Thomson will now make the process of banking slightly easier for him - and other visually impaired people.

Launched on Friday, the Standard Chartered Bank ATM with an audio function allows visually impaired customers to perform banking transactions, including withdrawing cash and checking bank balances.

Background story

ENCOURAGING

Previously, I would only head to the ATM with my husband so he can help me. I can't see people behind me so I'm a little cautious.

- Ms Serene Ng, 43, a Yishun resident who is visually impaired

TO READ THE FULL STORY...

 
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