SMRT to go on doing all it can to avoid delays: CEO
SMRT will continue to do "everything possible" to improve the reliability of its rail network, said chief executive Desmond Kuek, giving his strongest comments yet on minimising train delays.
They come just weeks after three disruptions last month, which prompted Transport Minister Lui Tuck Yew to express his disappointment with SMRT.
In an interview with The Straits Times, Mr Kuek said SMRT has invested "significant resources" to improve reliability on the ageing North-South and East-West lines. It is refurbishing all major systems on older trains.
For instance, it has replaced the power supply units on its first-generation trains and upgraded software on third-generation trains to reduce propulsion faults, which accounted for nearly a third of trains withdrawn from service in 2011 and 2012.