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SingTel users complain of poor mobile network connections; telco says services normalised within 20 minutes

Published on Feb 5, 2014 3:46 PM
 
Some SingTel users have reported problems with the service provider's mobile network on Wednesday. -- FILE PHOTO: BLOOMBERG 

Some SingTel users have reported problems with the service provider's mobile network on Wednesday.

Users said they were experiencing problems with the 3G network at different areas of the island including Jurong, Serangoon, Bedok, Punggol and Orchard.

SingTel in a statement said that some customers experienced intermittent difficulties with mobile access at 11.05am. This was due to a technical glitch.

It added that a backup server was automatically activated and customers were advised to restart their mobile phones.

 
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