Singapore Budget 2014: MDA to protect consumers against unfair pay-TV programming or pricing changes
Published on Mar 10, 2014 1:53 PM
CONSUMERS may soon be able to cancel their pay-TV subscriptions without any penalty after unilateral changes to programming or pricing by the service provider.
This is if a proposed rule by the Media Development Authority (MDA) to address the problem of one-sided contracts is enforced.
Specifically, the rule will cover instances when pay-TV operators impose higher fees, or remove channels or important programmes while contracts are still in force - situations where the MDA may deem to be "detrimental" to subscribers.
Announcing this on Monday during the Committee of Supply debate, Minister for Communications and Information Yaacob Ibrahim said there are "concerns" over unfair practices.
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