Self-boarding gate on trial at Changi Airport in push for automation
New self-service machines that are on trial at Changi Airport's Terminal 2 are letting travellers breeze through the boarding gates in under three seconds.
The do-it-yourself option is part of a bigger push by the airport for automation to boost productivity amid a tight labour market.
With the three automated kiosks at Gate E8, airport staff are no longer needed to do manual checks. All travellers have to do is scan their boarding passes to open the gate. From there, it is straight into the aircraft.
But security screening, as well as checks on prohibited items such as excessive amounts of liquids and gels, are still done before entry into the gatehold room, said Changi Airport Group's vice-president (terminal and ground operations) Albert Lim.