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Police apologise for not handling call better

Published on Jul 12, 2013 6:58 AM
A screenshot of a video taken by Ms Jaclyn Teo showing the drunk man whom she alleges opened her car door while her husband was away. -- PHOTO: FACEBOOK

When a drunk man tried to force his way into Ms Jaclyn Teo's car in the wee hours of  Sunday morning, she locked herself in and called 999.

But instead of getting help, Ms Teo ended up with an apology a few days later, as police admitted they could have handled her call better.

Ms Teo, who told The Straits Times she still feels traumatised, had gone to Upper Thomson at around 2am on Sunday with her husband to get supper for her ailing father.

After parking outside a convenience store, her husband alighted and left the doors unlocked, according to Chinese newspaper Shin Min.

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