New ComChest hotline to offer aid within 48 hours
Response team will visit callers, link them with agencies
The Community Chest (ComChest) launched a new 24-hour hotline yesterday that offers help within 48 hours to people in times of distress.
The ComChest Care line's quick response team will refer callers to the relevant organisations and even give out small amounts of interim financial assistance on the spot.
Examples of those eligible for help include individuals or families struck by a sudden crisis - such as when a main breadwinner is killed in a traffic accident or a resident notices his neighbour's absence for a few days.
Those manning the helpline will talk to or visit the people in need to ascertain their circumstances before making preliminary assessments or referrals. People who need longer-term support will also be linked up.