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M1 fined $25,000 for failing to meet 3G outdoor coverage

Published on Jan 24, 2014 5:35 PM
Telco M1 has been fined $25,000 for failing to meet a new standard for outdoor 3G coverage. -- FILE PHOTO: M1

Telco M1 has been fined $25,000 for failing again to meet a new standard for outdoor 3G coverage.

An independent test conducted by the Infocomm Development Authority (IDA) in the second and third quarter of last year showed that the telco fell short of the 99 per cent outdoor mobile network coverage required during that period - except in August. The worst performance was in June when M1's network covered just 97.87 per cent of Singapore, but in other months, the telco fell short only marginally.

SingTel and StarHub, however, met the requirement, which was introduced in April 2012. Previously, telcos were required to ensure their networks covered 95 per cent of the outdoor areas islandwide.

In a statement on Friday, IDA said that M1's mitigation factor was its continued efforts to improve overall coverage. When it was first fined $10,000 for poor 3G service in late 2012, M1's network coverage was only at 94.6 per cent based on a test done in September that year. That year, SingTel and StarHub were also fined $10,000 each for failing to meet the mark in the same test.

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