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Help for those on SIA flight that made emergency landing

Psychiatric counselling offered to assist them in dealing with incident

Published on Jan 13, 2014 8:07 AM
Oxygen masks were deployed after the plane suddenly dropped altitude last Monday. -- PHOTO: AGENCE FRANCE-PRESSE

Passengers and crew of the Singapore Airlines flight which made an emergency landing at Baku in Azerbaijan a week ago have been offered psychiatric counselling to help them deal with the incident.

SIA spokesman Nicholas Ionides confirmed this and said: "It is the right thing to do."

Those who need assistance can contact the airline, which will make the necessary arrangements, he added.

The 467 travellers and 27 cabin crew were flying from London to Singapore when SQ flight 317 lost cabin pressure, prompting the automatic deployment of oxygen masks, which terrified many of those on board. It is believed there was a leak in one of the Airbus 380 aircraft's doors.

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Background story


I thought I was going to die. It was just horrible... I am not looking forward to the long flight back home next weekend.

- Ms Rajween Kaur, a research assistant at a medical centre in Boston, saying counselling will be helpful


Pilots are adequately trained to deal with any emergency that may occur during flight. At all times, safety is paramount and is never compromised.

- Captain Mok Hin Choon, president of the SIA pilots' union who did not wish to comment on the specifics of the incident