Got laundry issues? Don't call 999
Non-emergency and nuisance calls made up 76 per cent of calls to police hotline last year
Asking for directions, calling to complain about water dripping from clothes hung out to dry, or just keeping silent on the phone.
These are among calls taken by operators manning the police "999" hotline each day, despite efforts to educate the public on proper use of the emergency number.
Nuisance calls accounted for more than half of all calls received each year over the past three years, said the police.
Such calls made up 58 per cent, or 825,967 of the 1.4 million calls to 999 last year, up from 56 per cent in 2011.
WHEN TO CALL HOTLINE
- People should call 999 only for emergencies in which, for instance:
- Someone has been seriously injured or is in danger A crime is in progress
- Someone suspected of committing a crime is close by, his whereabouts are known and there is an immediate opportunity to arrest the suspect
- Suspicious characters or incidents are observed, or suspicious parcels are left in public areas
To report non-emergency cases, a member of the public can call 1800-255-0000 or e-mail SPF_Police_Information @spf.gov.sg.
For traffic-related matters, they can call the Traffic Police Hotline on 6547-0000 to provide information on traffic accidents or offences.
Those who need to lodge police reports for non-urgent police matters and gain access to services such as applications for licences, permits and obtaining driver licence information can visit the Electronic Police Centre at www.spf.gov.sg/epc/.