Commuters on stalled train told to alight after 20 minutes
Circle Line operator SMRT had to get 102 passengers off a train that stalled between Bayfront and Promenade stations on Thursday night.
After service on the line was disrupted at 10.26pm, most commuters managed to alight from trains at station platforms.
At 10.48pm, SMRT decided to get commuters off the stranded train. The process was completed in 19 minutes, and commuters walked less than 300m on the tracks to Promenade station.
The decision to get the passengers off the train was made in about 20 minutes, in line with revised guidelines that call for detrainment within 30 minutes of a breakdown, down from 45 minutes.
SMRT chief executive Desmond Kuek said it was fortunate that the disruption happened late at night, when "crowds were dwindling off".
Circle Line breakdowns
THE Circle Line was opened in stages from May 2009 to October last year. An extension to Marina Bay opened in January this year. The three-year-old line has seen its share of disruptions.
Sept 20, 2011: A faulty cable caused a power trip that stalled train services (above) on the entire line for four hours. About 26,600 commuters were affected.
Dec 14, 2011: Train service from Marymount to one-north was disrupted due to a communication network problem. About 1,400 passengers saw their commute delayed.
Jan 19, 2012: The Circle Line extension was hit by a 32-minute disruption, with no trains running between Marina Bay and Promenade during that time due to a signalling equipment fault. About 300 passengers were affected.
April 18, 2012: Train service was down between one-north and Bishan stations for 21/2 hours due to a disrupted power supply to its communication network. About 18,000 commuters were affected.
Oct 25, 2012: A faulty power cable disrupts service on the entire line for nearly an hour, affecting 10,500 commuters.