Tuesday, Jun 30, 2015Tuesday, Jun 30, 2015

Carriers cracking down on overweight carry-on bags

Some airlines hire Certis Cisco staff to ensure carry-on bags do not exceed weight limit

Published on Feb 23, 2014 7:41 AM
Baggage checkers are stationed at the glass doors leading to the departure lounge. Passengers whose bags are too heavy are sent to check in the bags. -- ST PHOTO: DESMOND LIM

Clad in black jackets with tags that say "airline baggage checks", they are stationed outside the glass doors which lead into the departure lounge. Their job is to keep a lookout for air travellers with a weight issue - carry-on bags that are too heavy.

Passengers who bust the maximum weight allowed - typically 7kg or 10kg - are sent back to the luggage counters to check in their bags. In almost all cases, they have to pay for the extra heft.

At least four carriers - Biman Bangladesh Airlines, along with low-cost airlines Jetstar Asia, Tigerair and Cebu Pacific - have hired Certis Cisco staff to make sure hand-carry rules at Changi Airport are not flouted.

Certis Cisco, which started offering the service in September 2011, now has close to 30 bag checkers. Biman was the latest to get on board last November.

Enjoy 2 weeks of unlimited digital access to The Straits Times. Get your free access now!

Background story



Rule: One bag measuring 56cm by 36cm by 23cm and a second smaller item like a laptop. Combined maximum weight is 10kg.

Charges: $60 for up to 15kg for travellers without check-in luggage. Those who have checked-in bags will pay $20 every kilogram for any excess on intra-Asian flights.


Rule: Two pieces with each item no bigger than 54cm by 38cm by 23cm and a combined maximum weight of 10kg.

Charges: From $20 to $30 per kilogram depending on destination.


Rule: One bag - 56cm by 36cm by 23cm and no more than 7kg - plus either a laptop or handbag.

Charges: A flat $45 fee.

Karamjit Kaur