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Aviva restores payouts for dialysis

Second insurer, after AIA, to be told by MOH not to short-change patients

Published on Feb 25, 2014 8:28 AM
Following MOH's intervention, Mr Daniel Lum, Aviva's director of product and marketing, said it is now contacting its three affected policyholders about giving them the payouts they had enjoyed previously. -- PHOTO: BLOOMBERG

A second insurer has been taken to task by the Ministry of Health (MOH) over reduced payouts to policyholders on dialysis.

Two months ago, MOH asked insurer AIA not to reduce payouts to such policyholders, whose benefits shrank when they were moved to a different health plan. About 20 end-stage kidney failure patients on dialysis were affected.

Now, it has told Aviva not to short-change similar patients.

The moves follow queries by The Straits Times to MOH about the reduced payouts.

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