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AIC to help nursing homes to improve service quality

Agency to train and 'audit' them, to raise standards

Published on Jan 10, 2014 8:32 AM
Elderly residents at St Theresa’s Home. Senior Minister of State for Health and Manpower Amy Khor gave details of the new standards during her visit to the home yesterday. -- ST PHOTO: KUA CHEE SIONG

Nursing homes will get help from the Agency for Integrated Care (AIC) to raise the quality of their services as spelt out for them in Parliament last March.

The AIC said it will provide voluntary assessments and give recommendations on how these could be done. It is also prepared to provide relevant training in new areas.

Ms Lynda Soong, the chief of AIC's community care development division, said it would run through the new standards with the nursing homes and "give them a report so that they can... see where their strengths are, and where they can improve".

"Going forward, we will do a mock audit, which will help them to meet the standards." This will be done before these new standards are put in place.

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