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Experts slam Malaysia's struggle to chart missing Malaysia Airlines crisis

Published on Mar 12, 2014 4:16 PM
 
Family members of passengers aboard Malaysia Airlines flight MH370 vote to set a deadline for the company to answer their requests, including providing solatium without additional conditions, at a hotel in Beijing, March 11, 2014. Criticised for contradictory statements, slow reactions and a lack of information, the "incompetence" of Malaysian authorities in communicating effectively during a crisis on the scale of its missing jet is painfully evident, analysts say. -- PHOTO: REUTERS

BANGKOK (AFP) - Criticised for contradictory statements, slow reactions and a lack of information, the "incompetence" of Malaysian authorities in communicating effectively during a crisis on the scale of its missing jet is painfully evident, analysts say.

With the search for flight MH370 now swinging away from the original zone, the airline and the government are accused of floundering as they face increasing demands for clarity.

"They have not experienced anything of this magnitude. It's a bit difficult for them to grasp the scale," Shukor Yusof, aviation analyst at Standard and Poor's Capital IQ, said.

Malaysia Airlines (MAS) has issued more than a dozen statements to the media since the disappearance, including the full flight manifest, details of the search and rescue operation, and offered support to families while authorities have given regular briefings.

 
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