Uber starts motorbike taxi service in Bangkok

The launch of UberMOTO at a hotel in Bangkok yesterday. Uber says it will initially roll out the bikes in three commercial districts, and that the fares should be cheaper than regular motorbike taxis'.
The launch of UberMOTO at a hotel in Bangkok yesterday. Uber says it will initially roll out the bikes in three commercial districts, and that the fares should be cheaper than regular motorbike taxis'.PHOTO: AGENCE FRANCE-PRESSE

BANGKOK • Uber yesterday offered its first motorbike service, launching a pilot in Bangkok which could spread across Asia as it takes on chief regional rival Grab Taxi.

Motorbikes have long been a popular commuting option in the Thai capital, which has horrendous traffic jams due to increased car ownership and poor city planning. Ubiquitous motorbike taxi drivers, found at stands across the city wearing bright orange jackets, weave in and out of stalled traffic with both skill and knuckle-whitening speed.

An Uber motorbike which collects passengers from their office or home could prove popular, Agence France-Presse reported.

But Uber is up against both Singapore-based Grab Taxi, which began offering a Bangkok motorbike service alongside its cabs last year, and the tens of thousands of regular motorbike taxi drivers who jealously guard their turf.

"I'm really excited to say Thailand is the first country to launch a two-wheeled motorcycle product in all of our cities," Mr Douglas Ma, Uber's head of Asia expansion, said.

The US company has become one of the world's most valuable startups, worth an estimated US$50 billion (S$70 billion) and with a presence in 68 countries.

But it has faced regulatory hurdles and protests from established taxi operators in most locations where it has launched.

Both Uber and Grab Taxi have shaken up the taxi industry in Bangkok, providing an alternative to the city's often mercurial cabbies who routinely decline fares or refuse to use their meters.

Uber will initially roll out the bikes in three commercial districts, and says the fares should be cheaper than regular motorbike taxis'.

It will focus on Thailand but does not rule out launching similar services in other traffic-clogged Asian megacities like Jakarta and Manila.

"This is the first time we're doing it in any market in the world, so our hope is to develop it and innovate it," Mr Ma told AFP. "If it makes sense, absolutely we want to look at other markets."

He declined to say how many motorbike drivers Uber had signed up but said it was in the thousands.

At a stand in the commercial district of Chidlom, motorbike taxi driver Winai Bunprueng said he was unlikely to join up. "If I joined the app and I refused to go, they would reprimand or sack me - but for me now, if I can't agree with passengers on the prices, I won't go," the 37-year-old told AFP.

Mr Chalerm Changthongmadan, head of the Association of Taxi Motorcyclists of Thailand, is concerned by the arrival of start-up competitors, saying: "I think it will bring conflict among people who do these jobs."

UberMoto said its riders would be provided with a helmet to comply with regulations, would be insured and would have undergone an extensive screening process, including a police background check.

Uber's vetting of drivers was the subject of scrutiny in the US earlier this week, after one of its drivers in Michigan shot and killed six people. Uber said the driver had passed a background check, and police said he had no criminal record.


Correction note: An earlier version of this article converted the value of US$50 billion to S$70 million, when it should have been S$70 billion. We are sorry for the error.

A version of this article appeared in the print edition of The Straits Times on February 25, 2016, with the headline 'Uber starts motorbike taxi service in Bangkok'. Print Edition | Subscribe