Regarding his suggestion to have a digital display to announce the names of stations, we are pleased to inform passengers that SMRT will install train information displays soon. The display will have a rail map to track the train's journey and will tell commuters the next station, interchange stations, and which side of the train to exit from. The system will be put on trial in one train at the end of this year. After that, it will be installed progressively in all SMRT trains, starting in the first quarter of next year.

We note Mr Tan's suggestion to mark the space near the door with a yellow box to remind passengers standing in the box to give way to disembarking passengers. We take this opportunity to encourage passengers to move to the centre of the car and make way for passengers who are alighting.

To make it easier for commuters to locate connecting buses, there is a 'Transfer to buses' panel in all MRT stations. This information panel contains bus services, location of bus stops in the vicinity of the station, and landmarks around the station.

At SMRT, we are constantly striving to deliver the best possible services every day for the convenience of public transport users. We are glad Mr Tan finds the train more convenient than driving a car and appreciate the time he took to share his feedback.

Kuek Chor Ling (Ms)
Manager, Corporate Marketing and Communications
SMRT Corporation