Since 2001, TV Mobile has provided commuters with infotainment and entertainment programmes and real-time news, keeping them informed while on the move.

Over the years, we have received occasional feedback that audio levels were too loud or too soft. This is expected as the perceived audio level depends on several factors, such as ambient noise, individual audio sensitivity, passenger proximity to speakers and type of programme content. Our engineers regularly monitor and calibrate audio levels based on commuter feedback, survey data and actual sound- level measurements.

The suggestion to mute the audio would not be feasible, as not all TV Mobile viewers have easy access to FM receivers.

However, we have reviewed the recent feedback and adjusted the audio level.

If a bus commuter finds the TV Mobile sound level louder than he is comfortable with, it would help us to fine-tune the system if he notes down the bus registration number and e-mails us at tvmobiletech@mediacorp.com.sg.

We value feedback from viewers, and will continue to monitor and fine-tune the audio level for the comfort and enjoyment of bus commuters.

Yong Han Beng
Senior Engineer, TV Mobile
MediaCorp TV Singapore