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I REFER to last Friday's letter by Mr Lu Qimin, 'Install portable loos to ease Causeway wait'. The Immigration and Checkpoints Authority (ICA) is doing its best to facilitate travel while maximising border-security efforts.
Every officer available has been deployed to conduct security checks. ICA has also augmented its manpower with resources from other Home Team departments. However, such security checks take time and we seek the understanding and cooperation of all travellers.
ICA has looked into public feedback and portable toilet facilities have been made available along the way to the land checkpoints at Woodlands and Tuas.
Ong-Kong Yong Sin (Mrs)
Senior Public & Internal Communications Executive
for Commissioner
Immigration and Checkpoints Authority
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