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I RECEIVE at least one phone call a week from banks enticing me with waived credit card subscriptions. Despite my constant refusal and the number of times I have asked Singapore banks to remove my contact details from their calling list, I still receive calls - even from the same bank.
It can be frustrating when these calls interrupt you in a meeting, or when I am on an overseas assignment. There are also roaming charges. Some calls do not reflect any number on my caller ID display, as they are dialled on a 'masked number' line, which obliges me to take the call.
Once, when I politely told a telemarketer I really had to hang up as I was in a meeting, she told me to 'shut up' - and hung up.
Can the banks find a way to refrain from pestering customers who tell them they don't want to be hassled?
Edwin Sam Hoe Ming
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