|
AS THE disruption in train service on the East-West Line on Monday occurred early in the morning, train operator SMRT had more than enough time to run a notification on the radio or morning TV news.
A lot of Singaporeans and people living in Singapore tune in to either the radio or morning TV news for news updates and information on the weather and traffic conditions.
By working closely with the radio and TV stations in providing news and updates on any future breakdown, it would reduce the chaos at train stations and time lost for tens of thousands of commuters.
Armed with the news and updates on a disruption in service, affected commuters would be able to plan alternative travel routes or take other transportation services.
Providing free shuttle buses to run between the affected stations helps but please don't deprive commuters of the chance to make alternative travel plans early.
Ong Lee Lian (Ms)
|