After the forms for the procedure were filled up and only when my sister asked if it would affect his other medical conditions did the doctor realise the procedure was unsafe for him. An alternative procedure was then recommended.

When my sister tried to find out more about it - the risk involved and whether my father needs to stop taking warfarin - she was interrupted by phone calls for the doctor. The questions were not answered and the consultation ended abruptly after the doctor showed some hand signals and a nurse rushed them out. My father and sister were called into the consultation room later, but another patient was present. Although the doctor asked only about the medication my father is taking, they felt uneasy. Patient privacy is important and should be respected.

I have the following concerns: