We thank Mr Lee for his feedback and apologise for his unpleasant experience.

In addition to the 'Free Seating' sign, we have also indicated prominently our 24-hour hotline number on which customers can contact us on any issue relating to Lau Pa Sat Festival Market.

We will increase the number of signs bearing the hotline number as well as step up checks by our operations team.

We would appreciate it if Mr Lee could contact the undersigned about the stall in question so that appropriate action can be taken immediately.

Patrick Chan
Senior Operations Manager
Renaissance Properties Pte Ltd