| Home > ST Forum > Online Story |
| July 8, 2008 |
|
|
Credit card case resolved
|
|
I REFER to Ms Ng Li Kian's online letter, 'UOB failed to block credit card used on fraud website' (June 30). We would like to thank Ms Ng for her feedback and apologise for the inconvenience caused. We have since contacted Ms Ng and her concerns have been resolved.
The bank is committed to provide quality customer service. We would like to assure our customers that we constantly review our service standards to ensure that customers' banking needs are met.
Lena Low (Ms)
Head, Call Centre
United Overseas Bank
|
|
|
