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WE REFER to the online letter by Mr Chin Kee Thou, 'Bank ads project wrong image" (April 22). We would like to thank Mr Chin for his feedback and would like to assure him that it is not the bank's intention, through this ad, to encourage the audience to indulge in any violent act. Nonetheless, we appreciate the feedback and would like to apologise to members of the public who may have taken offence to the ad.
Seri Rahayu Md Shaikh
AVP, Customer Experience
HSBC Singapore
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