We apologise for the inconvenience caused by the two occasions when Mr Pang's cable TV and broadband service were temporarily affected.

This was due to a request from the developer who had an on-going en-bloc redevelopment project in the neighbourhood.

This project required us to physically divert our cables serving Mr Pang's home - a matter which was unfortunately beyond our control.

We have since contacted Mr Pang and explained the situation to him.

We thank Mr Pang for his understanding and continued support for StarHub's services.

Michael Sim

Senior Manager

Corporate Communications

StarHub