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WE REFER to the letter, 'Disappointed with misleading abalone promotion' by Mr Chua Chew Huat (Online forum, Feb 12).
We would like to take the opportunity to clarify that our abalone gift sets redemption is limited to the first 3,000 card members, on a first-come first-served basis.
The details and terms for the redemption were stated on our bank's website and billing inserts which we sent to all our card members.
However, due to an overwhelming response for this promotion, the abalone gifts sets were fully redeemed at all Caltex stations.
We thank Mr Chua for his feedback and interest in our programmes.
Daisy Er (Ms)
Head, Customer Assurance
OCBC Bank
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