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I AM greatly disappointed with the Stock Exchange of Singapore in the way it handled the minimum services available to the investing public.
Before the launch of the new 30-stock Straits Times Index, we were able to read the Straits Times Index at page 302 of the Teletext instantly. Since the changeover, we can read the index movement only on Page 261, together with all other regional indexes in Asia.
The index reading on Page 261 is usually 20 minutes to 30 minutes behind time, and so renders it 'out of time'. I am puzzled why SGX is unable to render a better service to the investing public when it collects quite a bit of service fee by way of 'clearance fees' and other charges.
I hope the management of SGX can consider the interest of the investing public by restoring the Straits Times Index reporting at a specific Teletext page to give instant index reading.
Liew Sing Hun
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