The behaviour of the agents is abhorrent. Their antics are amusing. The loud talk, laughter and joking all show a lack of seriousness in their job.

They don't walk, they just jump and hop and place themselves in front of you. They block your way by extending their hands in both directions. When you try to bow down to wriggle out, they lower their hand.

Even when the person says 'no', the agents keep walking along with him/her for quite a long distance. Thereafter they laugh out loud and signal back to their 'base station'.

This kind of ridiculing the public is quite reprehensible. When a single office-going woman is spotted, the agents get excited and harass her no end. I have seen many people expressing disappointment after being accosted by these agents.

To avoid the unwanted nuisance, commuters now take a roundabout route to the MRT. I would appreciate it if the NTUC Income management can look into this and restore the prestige of the profession.

N. Nageswaran