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June 27, 2007 Wednesday
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June 27, 2007
Receiving SMS messages while roaming overseas is free: SingTel
WE REFER to the letter, 'Getting unsolicited SMSs in China, but billed for them" by Ms Jacqueline Chan Guek Choon (Online forum, June 15).

We have contacted Ms Chan and have resolved the matter. We apologise to her for any inconvenience caused.

We would like to inform our customers that receiving SMS messages while roaming overseas is free. Ms Chan can rest assured that she would not be charged for receiving any of the messages.

Customers are advised to contact the senders directly if they wish to be taken off their mailing database.

Tricia Lee (Ms)

Corporate Communications Manager

SingTel

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